Terms and Conditions

TermsandConditions

General Care of your Saress

Hand Wash Iron, steam or dry with LOW heat
     
Do Not Bleach   Do Not Tumble Dry

Ordering

Some customers experience difficulty in ordering via our internet site, if you prefer you can order by phone - call us: Estelle on 073 882 2699.

Prices
The price shown for the goods excludes postage and packing unless specifically stated.

Returns information and exchanges
We offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered (excluding sale items), we will exchange them or give you a refund (less postage & packaging), provided that you return them to us in their original condition and packaging with the original delivery note (without this proof of purchase we can not exchange or refund), unworn and unwashed, with all labels intact. You have 10 days to return the goods. 4 days must be allowed for postage, so please ensure your item is posted within 6 days

Refunds are normally made within 10 days of receipt of goods. Postage and delivery charges are not refundable and you are responsible for the cost of returning goods except if it is our fault (faulty or wrong goods sent). It would be helpful if you could send us an email when returning goods giving reasons for the return and if faulty the nature of the fault. enquiries@saress.co.za

Exchanges
If you do order the wrong size and need to exchange please return to us with your delivery note stating your size requirement and we will exchange it.

Please note for exchanges postage are applicable.

DELIVERY
Orders are sent out on confirmation of payment.

Items are sent with South African Postal Services insured and tracked which means that we can track your order and in general takes 3 days (excluding weekends & public holidays). This service is free if you pay for 4 or more Saress's.

For deliveries outside of South Africa, delivery will be calculated by weight. This will be sent via the South African Postal Services.

CANCELLATION
All cancellations must be in writing and e-mailed to enquiries@saress.co.za within 24 hours of placing your order.

More Information on our privacy and disclaimer policies.....

 

 

 

 

 

 

 


 

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